Benefits—Property Manager: Reduce Liability


Cerno Property Management Software is a new and revolutionary online communications software system.

You are just one step away from increasing your profits.
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You’ll also love the fact that Cerno Software:

  • Provides a single point of communication with all of your stakeholders—property managers, strata council / condo board members, resident managers, owners, contractors, and vendors
  • Makes communicating with all stakeholders easier, faster, and more secure than using Outlook or other email programs
  • Gives you accurate tracking and accountability for all your communications


  • Locks down security and privacy issues.

  • Communications and document management are compliant with provincial or state legislation such as Condominum, Homeowner Association or Strata Acts.
  • Data control is provided by Pentagon-level security—256bit encryption, which is better than banks provide.
  • Customizable levels of security and permissions for any situation or request are quickly and easily put in place.
  • Reduce your liabilities.

  • Lessen the possibility of lawsuits related to confidential or other files being breached, or lost.
  • Encrypted and trackable communications help eliminate issues that can arise when owners/residents claim they did not receive notice about issues or requests by the property manager, strata council or resident manager, etc.
  • Minimize miscommunications and emotional confrontations.

  • Discuss complex or sensitive issues with all or just selected stakeholders with greater privacy and information security.
  • It is easier (and with less meetings) to develop and brainstorm solutions with appropriate stakeholders in confidence and privacy.
  • All stakeholders will post comments and requests that will be directed to the legal entity of the complex, rather than to “Bob, the Resident Manager.”
  • Solve issues more quickly and effectively as you will be working with better facts and immediate data; (no more snail-mail surveys or guesswork).
  • Establish greater accountability.

  • Now you will be able to track the date and time your communications were sent to each stakeholder, who read them and when, how much time they spent reading each message, and their response to the communication.
  • You will also know when an issue has been dealt with and by whom (e.g., property manager or strata council member, or resident manager), which saves time determining and confirming whether an issue has been resolved, etc.
  • Better control over document management.

  • Consolidates all documents in one secure online location.
  • Provides easy access, searching and downloading or printing of documents.
  • Apply “permissions” to each document that you manage and share with stakeholders; you determine which files are viewable or down-loadable and by whom.

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